Singapore’s hotel industry can now boost its skills development efforts and talent pipeline with two new initiatives launched by the country’s Workforce Development Agency (WDA). The Professional Conversion Programme for Professional Executives and the Skills Framework for Hotel and Accommodation Services were both announced on Hotel Day last Friday (September 23) to increase awareness of […]Continue reading

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Change management as it is traditionally applied is outdated. We know, for example, that 70 percent of change programs fail to achieve their goals, largely due to employee resistance and lack of management support. We also know that when people are truly invested in change it is 30 percent more likely to stick. While companies […]Continue reading

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