In any organization communication is a vital element and in this day and age the means of communication has never been easier. Good communication within the workplace not only builds up relationship and trust between employers and employees but is conducive to a healthy work culture environment. However, in a research by ‘theEMPLOYEEapp’ revealed that nearly half (45%) of the workers believe that their employer does not communicate with them well enough. About one third (33%) of the respondents expressed they would prefer their employers to communicate with them more, and more than two-thirds (68%) agreed the frequency of communications by their employer directly impacts their job satisfaction. Poor communication can result in many potential problems such as increased employee turnover, high amount of call outs, poor customer service skills, diminished productivity and lack of focus. Internal communication plays a prominent role in developing employee motivation and is essential to directing the entire organization towards its goals.

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