Dealing with Poor Customer Support Could be So Frustrating that Consumers Cry and Swear, Survey Finds

More than half (52 percent) of U.S. respondents in a recent survey reveal they become so frustrated when soliciting customer support that they swear or even cry. This figure is similar to U.K. survey results (50 percent) but pales in comparison to the 60 percent response in India. Other highly emotional country results include China […]
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Date: 9th December 2019 at 12:02
Author: hrinasia – HR ASIA

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Talent Scout, Human Resource Management, Talent Management , Learning & Development, Organisational Development, Change Management, Psychology, Neuropsychology.

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