Way back when I was a wee graduate student at the University of New Hampshire, I was working with Jack Mayer on developing one of the first ability-based measures of emotional intelligence (Mayer & Geher, 1996). I had no clue at the time that working with Jack on this topic was really working at the epicenter of one of the most cutting-edge concepts in all of psychology. Emotional intelligence (EI) has gone on to be considered a major area of personality functioning—predictive of all kinds of life outcomes
Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligence, or EI. And Esther indeed counts EI as one of her strengths; she’s grateful for at least one thing she doesn’t have to work on as part of her leadership development. It’s strange, though — even with her positive outlook, Esther is starting to feel stuck in her career. She just hasn’t been able to demonstrate the kind of performance her company is looking for. So much for emotional intelligence, she’s starting to think.
How you look can speak volumes.
What are the top reasons you need to develop and enhance your Emotional Intelligence (EI)?
After working with thousands of executives and leaders and focusing on helping them raise their Emotional Intelligence for the last 20 years, both individually and in their organizations, I wanted to summarize some of the key benefits for you.