Whether your colleagues interrupt you, ramble on, seem distracted, or are always waiting for their turn to talk, the impact is the same: You don’t feel heard, and the chances for misunderstandings — and mistakes — rise. Are there tactics you can use to encourage your colleagues to listen better? Should you talk to them about their poor listening skills? What’s the best way to deliver the message?
It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.