“How much does it cost?”
This is a question that I am hit with as I intro my presentation. It literally takes my breath away. My response is we can discuss that after I am finished. But, I need a change in mindset from cost to expense. If you look at employee development as an expense, I may be wasting both of our times. This approach took courage, but after a while, I realized that if that is the way that executives look at engagement, I know that I am in the wrong place.