Impact on a customer

Impact on a customer

The CEO have normal no direct impact on a customer at all! What the CEO can do is to train someone who will then impact on your customer. The leaders are responsible for the people who are responsible for the customer; get that chain right, and every and everything goes just fine.

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About Christian

Talent Scout, Human Resource Management, Talent Management , Learning & Development, Organisational Development, Change Management, Psychology, Neuropsychology.

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